Users
Open an app and choose Users. Every client that signs in with a password or a key is a user.
What each row shows
Section titled “What each row shows”- Username, and whether it is a password or key-login account
- Its tiers and when each expires
- The PC it is locked to, HWID resets used and allowed, and where the lock setting comes from (app, key or user)
- Last sign-in, last IP, number of keys redeemed and live sessions
- Banned or paused
Actions on one user
Section titled “Actions on one user”| Action | What happens |
|---|---|
| Ban / Unban | A ban ends their sessions at once and refuses new sign-ins. Add a reason if you like |
| Pause / Unpause | Their subscriptions stop counting down. Unpausing gives back exactly the paused time |
| Reset HWID | Frees the PC lock, within the allowance (owners can force it) |
| HWID lock | App default, always on, or off for this user. The user setting wins over keys and the app |
| Rename | Change the username (3 to 32 letters, digits, _, ., -) |
| Variables | View and edit their per-user variables |
| Sessions | Their sessions, sign-in events and keys |
| Add / subtract time | For one tier or all of their tiers |
| Delete | Removes the account and its keys |
Time tools for everyone
Section titled “Time tools for everyone”Managers with Users: All can act on every account in the app:
- add or subtract time for every user (optionally one tier), for example after an outage,
- unban everyone,
- delete expired users, in batches.
Reset every HWID is for owners only.
Export and import
Section titled “Export and import”Export downloads users as CSV with their tiers and expiry. Keys are imported on the License keys page.
Who sees which users
Section titled “Who sees which users”A manager with Users: Own sees the users who redeemed at least one key they generated (and, with Resellers: Own, keys their resellers generated). Users: All sees everyone in the app. Resellers never see accounts. See People and permissions.